Performance Coaching

& Supervisory Skills

Appraise & Enhance Your Team Performance & Productivity !!!

Program Overview

Supervisors and managers play a crucial role in bringing the staff and team to their peak performance.  The Performance Coaching & Supervisory Skills training programme is specially designed to equip the supervisors and managers with day-to-day coaching, appraisal and motivating skills to improve their employees’ performance and morale.  It is also highly recommended for preparing supervisors & managers for their annual appraisal.

Target  Audience

Supervisors & Managers who are keen to enhance their team’s performance and productivity.

Learning Objectives & Outcomes

§  Coaching staff for better performance

§  Motivating the subordinates for progress

§  Providing feedback & communicating

§  performance effectively

§  Overcoming problems & conflict at workplace

Duration  : 2 days

Program Content

Œ   Introduction

·         The changing role of supervisor & manager

·          Benefits of effective coaching & supervising

v Coaching Staff for Better Performance

·          Selecting the right coaching style

·          Coaching using GROW approach

Ž   Motivating & Appraising Subordinates for Progress

·          Meeting the needs of subordinates

·          Inspiring & empowering subordinates

·          Listening & communicating with them

·          Providing feedback & appraising

·          Video & Discussion : Effective Appraisals

·         Practice : Motivation in Action

x  Managing Conflict & Problems 

·          Building trust & professional relationships

·          Reviewing my relationship with my team

·          Overcoming problems at workplace

·          Discussion : Problems faced by supervisors

y Conclusion

·         Strategies to improve performance & morale

·         Case Studies & Role-Play

Learning Methodologies