Module
: Initiative &
Enterprise
(Operations / Supervisory Level : 16 hrs)
Highly recommended programme which
help
s participants in developing initiative and the spirit of enterprise
to manage the fast changing environment. Participants learn useful
techniques to initiate action for continuous improvement, apply
innovation and be enterprising at workplace.
Module
: Communications &
Relationship Management
(Operations / Supervisory Level : 16 hrs)
Highly interactive programme which
helps participants to develop good communication skills and
establish win-win relationships with supervisors, colleagues and
customers. Participants learn useful techniques to communicate
effectively, contribute to team success, and apply negotiation
skills to resolve workplace conflicts.
Module
: Problem Solving & Decision Making
(Operations / Supervisory Level : 16 hrs)
Fun and interesting programme which
the participants can learn to overcome problems and make quality
decisions at workplace. Participants will learn
effective techniques to anticipate and identify problems,
generate effective solutions to resolve the problems, and make
prompt decision and be responsible for it.
Click here for ES
Public Run Schedule 2011
Library
of Courses