Library of Courses

National SPUR Programmes - WSQ ESS Programmes with Excellent SDF & SRP Supports

Ø  Module : Initiative & Enterprise 

Ø  Module : Communications & Relationship Management   

Ø  Module : Problem Solving & Decision Making  

Ø  Module : Personal Effectiveness

Trillion Training Solutions

Ø  Programme 1 : Applying the Power of Effective Communication (APEX)

Ø  Programme 2 : Together Everyone Achieve More (TEAM)

Ø  Programme 3 : Strategies for Personal Success

Ø  Programme 4 : Effective Listening

Ø  Programme 5 : Personality for Team Effectiveness

Ø  Programme 6 : Competent Presenter

Premium Programmes Delivered By Excellent Subject Experts

·      General Management & Supervisory Skills

Ø  Assertiveness & Influencing Skills

Ø  Basic Coaching & Counselling Skills

Ø  Developing Enthusiastic Employees

Ø  Effective Relationship Management at the Workplace

Ø  Finance for Non-finance Managers

Ø  Great Lessons on Business Management (Adapted from Ancient Chinese Wisdom)

Ø  Performance Management & Appraisal Skills

Ø  Supervisory Management & Team Building (Mandarin)

Ø  Supervisory Management Skills

Ø  TeamBuilding Retreat – Planning for Best Work Results !

Ø  The Effective Middle Manager

Ø  The Manager Who Wears Multiple "Hats"

·      Communication & Presentation Skills

Ø   讲得好！Superb Communication & Presentation (Mandarin)

Ø   Communicating Effectively

Ø   Cross-Cultural Communication & Conflict Management

Ø   Deliver Great Presentations

Ø   EQ & Communication Skills for Office & Support Professional

Ø  Solving People & Performance Problems Effectively

Ø   Speak Like A Professional

Ø   Success with Negotiation

·      Customer Service

Ø  Achieving Higher Performance Customer Service

Ø  Advanced Telephone Techniques

Ø  Customer is My Boss (Mandarin)

Ø  Frontline Service Excellence

Ø  Handling Customer Complaints Professionally

Ø  Lessons & Insights on Customer Service & Sales Creativity (Mandarin)

Ø  Managing Your Customer Service Team

Ø  Proactive Selling Skills

Ø  Telephone Excellence

Ø  Writing Replies to Complaints Professionally

·      Human Resource & Finance

Ø  Choosing the Right  One  !

Ø  Essential Skills for A New HR Administrator

Ø  Essential Skills for A New Trainer

Ø  Effective Debt Collection

Ø  From Training to Performance  

Ø  Managing HR & Training in a Recession

Ø  Organising a Successful Corporate Retreat

Ø  People Management Skills for HR, Admin & Finance 

Ø  Recruiting the Best

·      Interpersonal Skills & Personal Effectiveness

Ø  Creativity (Mandarin)

Ø  Creativity versus Rational Thinking

Ø  Effective Time & Stress Management

Ø  The Human Aspect of Project Management

Ø  Moving on to a Brand New Start

Ø  Working Effectively with Difficult Colleagues & Demanding Bosses

Ø  Unleashing Personal Performance Potential

·      Secretary & Office Management Skills

Ø  Proactive Management Skills for Secretaries & Admin Staff

Ø  The Sought-After Employee

Ø  The Proactive Secretary & Office Professional

·      Writing & Language Skills

Ø  Business Writing Skills for HR, Admin & Support

Ø  Efficient Minutes Writing

Ø  Perfecting Your Grammar

Ø  Speak English with Correct Pronunciation

Ø  Writing Brilliant Report, Proposal & Staff Papers

Ø  Writing Minutes of Meetings & Email Professionally

Ø  Writing Professional Letters & Email

·      Other Courses

Ø  Business Development & Sales in a Recession

Prime Programmes for Students and Leaders

Ø Enrichment Programmes for the students

Ø   Leadership Programmes for student leaders

Customised Programmes for Executives and Managers

Ø  Performance Coaching & Supervisory Skills 

Ø   High Impact Supervisors & Managers 

Ø   Managing Conflict @ Work 

Ø   Negotiating for Success

Ø   Writing Winning Replies

Ø   Presenting with Confidence

Ø   Efficient Office Manager

Ø   Breakthrough Creativity

Ø   Excellent Service Role Model

Ø   Change & Adapt Now