Assertiveness & 

Influencing Skills

What you will learn :

·         Understanding Assertiveness & Aggressiveness

·         Listening Actively

·         Benefits & Pitfalls of being Assertive

·         Managing & Supervising Assertively

·         Converting from being Passive to being Assertive

·         Dealing with Under-Achievers & Discipline Problems

·         Learning to be Assertive

·         Dealing with Conflicts

·         Personal Mastery to build Self-Confidence & Courage

·         Influencing Skills

·         Communicating Assertively (Verbal / Non-Verbal)

·         Enhancing Work Relations for Better Performance

Duration : 1 day

Who should attend:  

·      This 1-day Highly Interactive Workshop is targeted at Managers, Supervisors & Executives who want to acquire Assertiveness & Influencing Skills to achieve great team performance. Class size is limited to 20 participants for Training Effectiveness.