EQ & Communication Skills for Office & Support Professional

What you will learn :

·         Lessons on Working Effectively with Colleagues

·         What is Emotional Quotient (EQ)?

·         How to use EQ at my Workplace?

·         Managing Anger & Outbursts

·         The Secrets of Great Communication

·         Saying the Right Things at the Right Time

·         Mastering the Art of Listening

·         Using EQ & Communication to manage Difficult People

Duration : 1 day

Who should attend:  

This Highly Interactive & Practical Workshop is targeted at Office & Support Staff who want to enhance their EQ & Communication Skills.