What you will learn :  

·         Credit Policies, Procedures & Systems

·         Effective Credit Assessment & Risk Evaluation

·         Understanding Good Invoicing Practices

·         Developing Effective Collection System & Procedures

·         Collection Tools & Techniques – Telephone, Email, Fax, Sales Team & Etc. 

·         Recognizing Excuses for Payment Avoidance & the Underlying Reasons

·         Collection Communication Skills (Role Plays)

·         Advanced Collection Techniques

Duration : 1 day

Who should attend :  

·       This 1-day Highly Interactive and Practical Workshop is targeted at Sales, Admin & Finance Managers & Staff, and others who wants to master the skills to collect debts effectively. Class size is limited to 20 participants for Training Effectiveness.