讲得好！

What you will learn :

1.     有效沟通的五个法则  5 Rules of Effective Communication

2.     建立互相信任            Building Mutual Trust

3.     沟通需要互动            2-way Communication

4.     专心聆听的技巧         Focused Listening Skills

5.     演讲的目的               Purpose of Presentation

6.     克服演讲的恐惧         Overcoming Fear of Presentation

7.     准备演讲的过程         Preparing for Presentation

8.     运用身体语言            Using Body Language

9.     应对观众的发问         Handling Questions from the Audience

Duration : 1 day

Who should attend:

1.     Frontline Staff

2.     Operational Staff

3.     Sales & Marketing Staff

4.     Others who want to improve their Communication and Presentation Skills