Trillion Training Calendar

June to November 2011

Course Title

Course Fees

Duration

(Days)

Jun

Jul

Aug

Sep

Oct

Nov

WSQ ES Programmes with SDF & SRP Supports

Communications & Relationship Management (Operations Level)

2

Communications & Relationship Management (Supervisory Level)

2

Initiative & Enterprise (Operations Level)

2

Initiative & Enterprise (Supervisory Level)

2

Problem Solving & Decision Making (Operations Level)

2

Problem Solving & Decision Making (Supervisory Level)

2

Premium Programmes Delivered By Excellent Subject Experts

General Management & Supervisory Skills

Assertiveness & Influencing Skills

$460

1

Basic Coaching & Counselling Skills

$360

1

Developing Enthusiastic Employees

$480

1

Effective Relationship Management at the Workplace

$380

1

Finance for Non-finance Managers

$1095

2

Great Lessons on Business  Management (Adapted from Ancient Chinese Wisdom)

$480

1

Performance Management & Appraisal Skills  

$480

1

Supervisory Management & Team Building (Mandarin)  

$380

1

Supervisory Management Skills  

$460

1

TeamBuilding Retreat – Planning for Best Work Results!  

$480

1

The Effective Middle Manager  

$480

1

The Manager Who Wears Multiple “Hats”  

$480

1

Communication & Presentation Skills

讲得好！Superb Communication & Presentation (Mandarin)

$360

1

Communicating Effectively

$588

2

Cross-Cultural Communication & Conflict Management

$380

1

Deliver Great Presentations

$380

1

EQ & Communication Skills for Office & Support Professionals

$380

1

Solving People & Performance Problems Effectively

$380

2

Customer Service

Achieving Higher Performance Customer Service

$588

2

Custome-Focused Telephone Techniques

$380

1

Customer is My Boss (Mandarin)

$250

0.5

Handling Customer Complaints Professionally

$380

1

Lessons & Insights on Customer Service & Sales Creativity (Mandarin)

$380

1

Managing Your Customer Service Team

$380

1

Up Your Performance

$380

1

Writing Replies to Complaints Professionally

$380

1

Human Resource & Finance

Choosing the Right One  !

$460

1

Essential Skills for A New HR Administrator

$360

1

Essential Skills for A New Trainer

$360

1

Effective Debt Collection

$280

0.5

From Training to Performance

$380

1

Managing HR & Training in a Recession

$280

0.5

Interpersonal Skills & Personal Effectiveness

创意思维 Creativity (Mandarin)

$220

0.5

Creativity versus Rational Thinking

$360

1

Effective Time & Stress Management

$360

1

The Human Aspect of Project Management

$480

1

Working Effectively with Difficult Colleagues & Demanding Bosses

$380

1

Unleashing Personal Performance Potential

$380

1

Secretary & Office Management Skills

Proactive Management Skills for Secretaries & Admin Staff 

$360

1

The Sought-After Employee

$360

1

The Proactive Secretary & Office Professional

$420

1

Writing & Language Skills

Efficient Minutes Writing

$288

1

Perfecting Your Grammar

$688

3

Speak Good English with the Correct Pronunciation

$550

2

Writing Brilliant Reports, Proposals & Staff Papers

$488

2

Writing Professional Letters & Email

$488