Course Overview

No often we make the mistake of thinking that hiring decisions are based on some event, like a good interview or great first impression.  But they’re not.  See, interviewing and hiring the right employee for your organization is not just about finding someone, it’s about getting to know them.  Hiring the right people is an important part of creating a high performance team.  Effective interviewing is a critical aspect of this process.  In this program, you will learn to ask the right questions in an effective way.  The program includes practice in asking the right questions and probing for additional information.  Hiring the best also provides a systematic way for a manager to focus on what’s really important before, during and after the selection interview.  This way the manager can determine, with a high degree of accuracy, how successful the candidate will be in a particular situation.   

Objective : At the end of the programme, the participants will be able to :

·         Project a professional interviewing image for his/her organization

·         Provide the same standard of professional treatment to all candidates

·         Conduct an effective selection interview

·         Use clear criteria for assessing candidates

·         Use effective questioning techniques to obtain important information to assess candidates’ performance potential

·         Represent his/her organisation constructively and responsibly

·         Follow a structured process in conducting a selection interview

Duration : 2 days

Contents

Professionalsim in the Recruitment and Selection Process

·         The significance in ensuring that  interviewing and selection is done right 

·         Key success factors of a successful selection interview

·         Impact of successful selection interviews

·         Different interviewing styles

The Hiring Process – a structured approach

I.   Stage 1 – Preparation : Tools and processes

·         Types of candidate’s data sheet

·         Updated job description

·         Structured job specification

·         Candidates short-listed data

·         Developing clear  assessment criteria

·         Analysis of personal fit for the job

·         Short-listing candidates for interview

·         Setting up the Interviewing room

II.  Stage 2 - Conducting the interview : Interviewing skills

·         Rapport building

·         Maintaining control

·         Using silence as a tool

·         Effective questioning techniques

·         Interactive listening

·         Interpreting body language

III.  Stage 3 - Closing the interview

·         Bringing the interview to an effective close

·         Reviewing your interview notes

·         Evaluating the candidate

·         Making a hiring decision

·         Following up - reference checks

Panel Interview

·         Advantages and disadvantages

·         Interview pitfalls to avoid

Develop an Action Plan