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Trillion Training Solutions

 

Ø  Applying the Power of Effective Communication (APEX)

 

Ø  Together Everyone Achieve Miracle (TEAM)

 

Ø  Strategies for Personal Success

 

Ø  Effective Listening

 

Ø  Personality for Team Effectiveness

 

Ø  Competent Presenter

 

 

Other Training Programmes

 

 

Applying the Power of 

Effective Communication (APEX)

Outcome : To enhance the organization /department’s communication

 

Objective : At the end of the programme, the participants will be able

 

§  To understand the importance of communicating effectively

§  To acquire the 10 basic communication tools

§  To identify ways to improve communication at the workplace

 

Duration : 16 hours

 

Content

 

§  Introduction to Importance of Communicating Effectively

§  Tool 1 : 3V in Communication

§  Tool 2 : 5W1H

§  Tool 3 : VAK

§  Tool 4 : Communicating with Different Personality

§  Tool 5 : Communication Styles

§  Tool 6 : Giving Feedback

§  Tool 7 : GROW Model

§  Tool 8 : Question Techniques

§  Tool 9 : Listening

§  Tool 10 : The Power of Praise

§  Discussion : 10 ways to Communicate Well at the Workplace

§  Questions & Answers

§  Action Plan

 

 

To organise a Premium Programme, please email to training@trillion.com.sg.  

 

 

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