Together Everyone Achieve Miracle (TEAM)

Outcome : To strengthen the organization/ department’s operation efficiency & workplace effectiveness

Objective : At the end of the programme, the participants will be able

§  To manage change effectively as a team

§  To communicate effectively as a team

§  To appreciate the differences in a team

§  To learn and grow as a team

Duration : 16 hours

Content

I. Managing change as a team

§  Understanding the rationale to change

§  Anticipating the changes

§  Taking positive actions to change

§  Winning the commitment to change

II. Communicating as a team

§  Listening with GROW

§  Questioning and acknowledgement

§  Applying the Power of Praise & Feedback

III. Managing Differences as a team

§  Appreciating the difference in a team

§  Understanding 4 different personalities

§  Complimenting each other’s working styles

IV. Learn & Grow as a team

§  Appreciating different work values in a team

§  Learn & grow together

§  My commitment to the team