Coaching Essentials

Making an Impact and Lead Your Team to Success
Free

Course Features

  • Duration 2 day
  • Assessments Self

Supervisory Management

PROGRAM OVERVIEW

Develop and retain high potential staff by mastering effective and practical workplace coaching skills. This workshop covers coaching techniques and practices based on the 11 International Coaching Federation (ICF) core competencies. The outcome is an engaged and inspired workforce led by managers who can coach and develop their team.

TARGET AUDIENCE

Team Leaders, Supervisors & Managers

LEARNING OBJECTIVES & OUTCOMES

  • ¬†Create positive coaching environments
  • ¬†Use intentional and skilful questioning to coaching
  • Use reflective listening to deepen rapport and facilitate reflection
  • Use feedback effectively in the coaching process
  • Use coaching effectively as a management tool
  • Develop and retain high potential staff through coaching

CONTENT

  1. What is Coaching
  2. Coaching as a Management Tool
  3. How is Coaching different from Mentoring and Counseling
  4. Opportunities for Coaching
  5. Directive and Non-directive Coaching
  6. Coaching Models: GROW Model, GAPS Model, C.O.A.C.H. Model
    • 11 ICF Core Competencies
    • Understanding coaching ethics and standards
    • Establishing the coaching agreement
    • Establishing trust and rapport
    • Coaching presence
    • Active listening
    • Powerful questioning
    • Direct communication
    • Creating awareness
    • Designing action
    • Planning and goal setting
    • Managing progress and accountability
    • Managing progress and accountability
  7. Mastering the Essential Coaching Skills
  8. Coaching Language
  9. Handling difficult or resistance coaches
  10. Moving from individual coaching to team coaching to developing team coaches
  11. Winning Edge Principle (A Powerful Break through Personal Development Tool)
  12. Conclusion
Curriculum is empty

Instructor

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